Frequently Asked Questions

Why am I asked identical questions more than once?

At times, you might encounter repetitive questions for various reasons. This could be part of our quality control process to ensure the accuracy and consistency of your responses. Additionally, revisiting certain questions helps us refine our understanding of your preferences and opinions over time, enhancing the overall accuracy of the insights gathered from your feedback

• Increases the likelihood of finding suitable surveys for you.
• Enhances the quality of data for our clients seeking specific participant profiles.

Why can't I log into my Clivebucks account?

If you are having trouble logging in, there are 3 things that could be going wrong.

• Are you entering the wrong email address? Double check the welcome email we sent you - it confirms the email address you used.
• Have you forgotten your password? No problem, you can reset your password.
• Have you tried logging in with the wrong information too many times? If you have, you won't be able to log in for a while. We would suggest waiting 24 hours before trying to log in (with the right information) again.

Is Clivebucks a Safe Platform to Use?

At Clivebucks, your privacy is our top priority. We've implemented robust measures to safeguard your information

• All communications and passwords are encrypted, ensuring they remain confidential.
• Your data is never shared without your explicit permission.
• No financial information is stored when you cash out your rewards.
• You have the flexibility to update or request the deletion of your details anytime, putting you in control of your information.

If you want to know more about our privacy protocols, you can visit our Privacy Policy.

Is my profile information accessible to others?

Rest assured, your profile information is kept private. We prioritize the security of your details, and they are not accessible to anyone else. Your privacy is important to us!

What rewards can I earn from Clivebucks?

At Clivebucks, you can choose the rewards that suit you best! Here are the current cashout methods that you can use to withdraw your earnings: -

• Paypal - You can now put your earnings directly in your paypal account whenever you like. Your earnings will be credited to your account for you to spend it however you want to.
• Gift cards - Clivebucks has a variety of gift card options for you to choose like Amazon, starbucks gift cards etc. Set your gift card amounts and cash out your earnings in the form of gift cards.

Do I need anything to set up my PayPal account?

Any PayPal accounts you try to link to Clivebucks must meet the following requirements:-

• The PayPal account must be registered in the same country as your Clivebucks account.
• Your PayPal account must be fully verified.
• The PayPal account must not be linked to another Clivebucks account.

How does the 'Refer a Friend' feature work?

Here are the suggested steps:

1. Login to Your Clivebucks Account:
• Visit the Clivebucks website and log in to your account using your credentials.
2. Navigate to the Referral Section:
• Look for the "Referral" or "Invite Friends" section in your account dashboard.
3. Locate Your Referral Code:
• In the referral section, you will find your unique referral code. This code is what your friends and family will use when signing up.
4. Share Your Referral Code:
• Copy your referral code and share it with your friends and family. You can do this through various channels such as messaging apps, email, or social media.
5. Explain the Benefits:
• Inform your friends about the benefits of joining Clivebucks using your referral code. This could include bonuses, discounts, or other incentives.
6. Encourage Them to Sign Up:
• Encourage your friends and family to use your referral code when signing up for Clivebucks.
7. Monitor Your Referrals:
• Keep track of your referrals through the referral section of your account. This will allow you to see who has signed up using your code.

By following these steps, you can easily share your Clivebucks referral code and maximize the benefits of the referral program.

How to clear cache and cookies?

To clear your cache and cookies, follow these general steps based on commonly used web browsers:

1. Open Chrome.
2. In the top right, click on the three dots to open the menu.
3. Select "More tools," and then click on "Clear browsing data."
4. Choose a time range (e.g., "Last hour," "Last 24 hours," "All time").
5. Check the boxes for "Cookies and other site data" and "Cached images and files."
6. Click "Clear data."

1. Open Firefox.
2. Click on the three horizontal lines in the upper-right corner.
3. Select "Options" and go to the "Privacy & Security" panel.
4. Scroll down to the "Cookies and Site Data" section.
5. Click on "Clear Data."
6. Check the boxes for "Cookies and Site Data" and "Cached Web Content."
7. Click "Clear."

1. Open Safari.
2. In the top menu, click on "Safari" and select "Preferences."
3. Go to the "Privacy" tab.
4. Click on "Manage Website Data."
5. Click "Remove All" to clear all cookies and website data.

1. Open Edge.
2. Click on the three dots in the upper-right corner to open the menu.
3. Select "Settings."
4. Under "Clear browsing data," click on "Choose what to clear."
5. Check the boxes for "Cookies and saved website data" and "Cached data and files."
6. Click "Clear."

Why do I need to enable cookies to access my CliveBucks account? Please turn on cookies and try signing in again.

If you're still getting an error message, here are some possible solutions. Try each one, then try signing in.

1. Open a new browser window.
2. Clear your browser's cache and cookies.

What is a Cookie? (Source Wikipedia)

A cookie, in the context of web technology, refers to a small piece of data that a website sends to a user's web browser while the user is browsing. The browser stores this data, and it is sent back to the website with subsequent requests. Cookies are used for various purposes, including:

1. Authentication: Cookies are often used to authenticate users and maintain user sessions, allowing users to stay logged in as they navigate between pages or when they return to a site.
2. Personalization: Websites use cookies to store user preferences and settings, providing a more personalized and efficient browsing experience.
3. Tracking and Analytics: Cookies are employed to track user behavior and gather information about website usage. This data is valuable for analytics and improving the performance of websites.
4. Targeted Advertising: Cookies are utilized for targeted advertising, helping advertisers deliver ads that are more relevant to a user's interests and preferences.

What should I do if I'm unable to open the survey or if the link isn't working?

If you're unable to open the survey or the link isn't working, please try the following steps:

1. Check Your Internet Connection: Ensure that you have a stable and active internet connection.
2. Refresh the Page: Reload or refresh the survey page to see if the issue persists.
3. Use a Different Browser: Try opening the survey link in a different web browser to rule out browser-related issues.
4. Clear Browser Cache: Clear your browser's cache and cookies, as they may sometimes interfere with loading pages correctly.
5. Disable Browser Extensions: Temporarily disable any browser extensions or add-ons, as they could be causing conflicts.
6. Try on Another Device: If possible, attempt to open the survey link on another device to see if the issue persists.
7. Contact Support: If none of the above steps resolve the problem, reach out to our support team for assistance.