Terms & Conditions

Clivebucks, referred to as the "Panel," is a market research access panel owned and operated by Clive Research Inc., along with its parent, subsidiary, and affiliated companies.

As a esteemed member of the Panel, you will be provided with the opportunity to partake in diverse market research activities. These activities encompass online and mobile surveys, product testing, participation in focus groups, and more.

Please be informed that these terms are subject to adjustments. For comprehensive insights into how we utilize the information you furnish, kindly refer to our Privacy Policy.

It is essential to acknowledge that these General Terms & Conditions comprise a class action waiver, waive the right to jury trials, and necessitate binding arbitration on an individual basis for the resolution of disputes.

Clivebucks boasts a truly global presence, extending its reach and influence to discerning individuals in a select group of nations, including the United States, the United Kingdom, Canada, Australia, France, Germany, and India. This international expanse not only underscores its commitment to fostering a broad and diverse community of participants but also highlights its aspiration to capture an extensive spectrum of viewpoints and perspectives from across the globe. In doing so, Clivebucks aims to enrich the depth and breadth of market research, enabling a more comprehensive understanding of consumer preferences, societal trends, and emerging market dynamics on an international scale. Such global availability, coupled with the platform's robust rewards system, empowers users in these regions to contribute their insights while reaping the benefits of their active participation. This inclusive approach reflects Clivebucks' dedication to facilitating meaningful connections between consumers and businesses, making it a key player in the realm of contemporary market research worldwide.

DEFINITIONS

In the Membership Terms, “we” or “us” means Clivebucks and a reference to “you” or “your” means a Member or Individual visiting the site. A member is a respondent who signs up as a member in our community by creating an account and agreeing to these Membership Terms and Privacy Policy. “Survey” refers to the questionnaire presented on the survey site seeking your opinion. “Panel” refers to a collection of members who are a part of this community and who have agreed to participate in research studies or market surveys. “Survey Site” refers to the Clivebucks website where you can participate in surveys and get rewarded.

PARTICIPATION TERMS FOR SURVEYS

In exchange for your engagement in our surveys and the utilisation of our survey platform, you hereby agree to adhere to these stipulations, along with any other specific terms and conditions governing your participation, which may include agreements with Clivebucks. Your participation in surveys and your use of the survey platform must be conducted in accordance with all applicable legal requirements.

By taking part in our surveys, you commit to consistently furnish truthful, precise, current, and comprehensive personal information when prompted to do so. If you provide information that is found to be untrue, inaccurate, outdated, or incomplete, or if there are reasonable grounds to suspect as much, you may not meet the criteria for survey participation and, as a result, will not be entitled to receive any accumulated or potential points or incentives for your involvement. Furthermore, Clivebucks retains the right to terminate your membership account and may reject any and all ongoing or future survey participation, or any related aspects thereof.

This agreement represents a formal contract for service provision, and it does not give rise to, nor should it be construed as creating, a legal partnership, an agent-principal relationship, or an employer-employee relationship between yourself and Clivebucks.

All data and information collected will be employed for research and analysis, the creation of data banks, and the production of various reports. These reports may be shared with our clients, including but not limited to telecommunications service providers, mobile phone manufacturers, value-added service providers, advertisers, brands, marketers, and app developers, among others. It is important to note that the information and data will not be disclosed to any third party in a manner that could enable the recipient to identify specific individuals.

Each participant is permitted to maintain a single account only. You are held responsible for any and all access or usage of the sites that occur in conjunction with the use of your username and password. Utilisation of your username and password serves as conclusive evidence of your access to the membership sections of the sites.

The confidentiality of your username and password must be diligently upheld. Clivebucks will not be held liable for any losses incurred due to the third-party use of your password, except in instances where unauthorised usage can be directly attributed to the gross negligence or fraudulent actions of Clivebucks. Under no circumstances should you allow any third party to access the sites using your username and password or act on your behalf when using the sites.

VALIDATION PROCEDURES

Survey Completion Timing: To ensure the integrity and security of our surveys, a designated timeframe may be provided for survey completion. If you conclude a survey outside the prescribed time frame, it may be regarded as an unfinished survey, potentially leading to the forfeiture of incentives for your participation. Furthermore, Clivebucks reserves the prerogative to terminate your membership in such cases.

Red Herring Inquiries: In certain surveys, you may encounter recurring or akin questions, or you may be required to select precise responses, commonly referred to as "Red Herring Questions." These measures are implemented to ascertain the veracity of your responses and your meticulous consideration of all survey queries. Should your replies to these Red Herring Questions suggest a lack of candour or a failure to thoughtfully engage with the questions, you may not meet the survey's eligibility criteria. Consequently, you will not be eligible for any incentives. In such instances, your membership may also be subject to termination, and your account may be expunged.

Open-Ended Replies: A subset of surveys may encompass sections where you are tasked with providing answers via manual input, rather than selecting from predefined options. If the content of your response to an Open-Ended question is found to be incongruous or irrelevant in the context of the query, you may not satisfy the survey's criteria for eligibility. Consequently, you will not be entitled to incentives. It's important to note that such occurrences may culminate in the termination of your membership, along with the deletion of your account.

CONDUCT GUIDELINES

To maintain the security and integrity of the Service or the Clivebucks Survey Site and any associated services, system resources, accounts, servers, or networks accessible through the survey site or related sites, you are expected not to disrupt, compromise security, or misuse these resources.

Respect for User Experience

In order to ensure that all users can enjoy the survey, the survey site, and affiliated or linked sites without interference, it is essential that you do not disrupt or interfere with their experience.

Preventing Harmful Content

While using the survey or navigating the survey site, it is crucial to avoid uploading, posting, or transmitting any files, computer programs, or code that may contain viruses or any other form of harmful, disruptive, or destructive content.

Maintaining Identity and Authorization

The usage of another user's account, service, or system without proper authorization, or the creation and use of fictitious identities on the survey or survey site, is strictly prohibited.

Email and Communication Etiquette

Transmitting spam, chain letters, junk email, or any other unsolicited or mass email is not allowed through the survey or on the survey site.

Unauthorised Access

Efforts to gain unauthorised access to areas of the survey or survey site that are restricted from general access should be avoided.

Moreover, you acknowledge your personal responsibility for actions and communications conducted or transmitted on behalf of your account. You also commit to complying with all relevant laws governing your activities and usage within the survey and on the survey site.

Suspension: It is essential to note that your access to Clivebucks surveys or the Clivebucks Survey Site may be temporarily suspended or revoked if you fail to comply with these terms or any other applicable terms. Such measures may be taken if your participation in the survey or use of the survey site is determined to be unlawful or detrimental to Clivebucks.

RESPONSIBILITIES OF CLIVEBUCKS

Clivebucks shall undertake the following obligations:

1. Survey Eligibility Assessment: Clivebucks will assess your eligibility for each of its surveys.
2. Credit Rewards: In the event that you provide complete and accurate responses to all questions in a survey, Clivebucks will credit the corresponding stipulated amount to your account, as defined in this agreement.
3. Reward Points Conversion: Upon the successful completion of a survey, Clivebucks will convert the amount in your account into reward points. These points can subsequently be redeemed for gift vouchers from specific companies or websites. It's important to note that withdrawal of funds from your account is only permissible when the account balance reaches 1000 reward points.
4. Member Selection: The selection of members invited to participate in surveys is contingent on the requirements of Clivebucks' clients and is based on random selection from eligible participants.
5. Short Questionnaires: On occasion, Clivebucks may contact you to answer brief questions aimed at determining your suitability for specific categories. Please be advised that no payment will be provided for responding to these questions.
6. Substitute Rewards: Clivebucks retains the right to substitute a reward of equal value to the payment method you have chosen, and to alter the specified value of the awarded amount in relation to survey and research question responses.
7. Breach of Terms: Clivebucks will not credit your account in the event of a breach of the clauses or terms. Should Clivebucks ascertain a breach of terms after crediting your account, it reserves the right to deduct from your account the stipulated amounts credited for all relevant surveys.

MEMBER RESPONSIBILITIES

In the capacity of a Clivebucks member, you affirm and guarantee the following:

1. Age Requirement: You have attained the age of 18 years or older.
2. Non-Corporate Affiliation: You are not associated with corporations or other business entities, as membership is not open to such organisational entities.
3. Residence Status: You hold legal residency in the country for which the panel is established.
4. Single Registration: You shall not engage in multiple registrations with Clivebucks.
5. Survey Responses: It is incumbent upon you to abstain from attempting to provide responses to a survey on multiple occasions. This includes refraining from using different aliases or email addresses to gain access to a survey.
6. Ethical Engagement: You shall maintain integrity in your participation in research endeavors. This encompasses refraining from furnishing perplexing or meaningless responses and ensuring that you do not haphazardly select answer options without diligently perusing the questions.
7. Taxation Obligations: Clivebucks bears no responsibility for any tax liabilities related to the rewards extended to a member. The member is responsible for reporting any income received from Clivebucks in accordance with the terms of this agreement.
8. Payment Retrieval: The member is under obligation to request payment from Clivebucks in accordance with the procedures outlined on the website.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, Clive Research Inc. shall not be liable to you in any respect, including without limitation, for any matter related to this agreement, for any submissions you make, or for any direct, indirect special, punitive, incidental, reliance, exemplary or consequential damages, loss of profits, loss of expected savings, or any other non-direct damages howsoever caused whether or not we have been advised of the likelihood or possibility of such damages.

The limitation of liability and disclaimers in these terms shall apply regardless of the form of action, whether in contract, warranty, delict, quasi-delict, strict liability, negligence or other tort and shall survive a fundamental breach or breaches or the failure of the essential purpose of contract or the failure of an exclusive remedy.

DATA PROTECTION

Any personal information you submit to Clivebucks will be dealt with in accordance with our privacy policy.

RIGHTS TO CHANGE AND CONTROL WEBSITE

The content of a website may be subject to change, restriction or termination without any notice to you. From time to time we may add new features to the website and enhance the level of service that we offer to you. This may lead to changes in this agreement. Any such changes will be notified to you by us updating this agreement and your subsequent use of this website will be deemed to signify your acceptance to the changes.

APPLICABLE LAWS & JURISDICTION

These Terms of Use shall be governed, construed, and enforced in accordance with the laws of Delaware, USA, without regard to its conflict of laws rules. The parties agree to submit all their disputes arising out of or in connection with these Terms of Use to the exclusive jurisdiction of the relevant Delaware courts.